Responsibilities

- Identify and assess Clients needs to achieve satisfaction.

- Build sustainable relationships and trust with Company Clients through open and interactive communication.

- Prepares and distributes fact sheets, newsletter, photographs, scripts, motion pictures, or tape recordings to Company Clients.

- Provide required information and documents to clients.

- Plan and schedule monthly meetings with clients or as needed.

- Monitor clients’ satisfaction through follow-up on solving client’s issues and problems.

- Initiate measures to research and resolve client raised issues.

- Collaborate with clients to identify and implement value added services.

- Make sure all clients’ complaints are addressed and handled professionally, leaving the clients with a positive resolution.

- Analyze problems and make recommendations.

- Work as multi-tasking within Company functions and provide the required support when it is needed.

- Identify and assess Clients needs to achieve satisfaction.

- Follow Safety Management System (SMS).

Work location

Eastern Province - Al Juaima'h.