Key Responsibilities

- Greet and welcome visitors, clients, and guests in a courteous and professional manner.

- Answer, screen, and forward incoming phone calls, as well as handle inquiries via email and live chat.

- Schedule and manage appointments, meetings, and conference room bookings.

- Ensure proper visitor registration and issue visitor badges as required.

- Direct visitors to the appropriate person or department.

- Handle incoming and outgoing mail and packages.

- Assist with basic administrative duties, such as filing, data entry, and document management.

- Coordinate with other departments to ensure smooth office operations.

- Provide information to visitors and clients, answering inquiries about the company’s services or policies.

- Maintain confidentiality of sensitive company information.

Qualifications

- Good English communication skills (both speaking and writing).

- Previous experience in a reception or customer service role is a plus.

- Friendly and professional attitude.

- Basic knowledge of office tools like Microsoft Office.

- Able to answer phones and greet visitors politely.

- Organized and able to handle multiple tasks at once.