HAKA1522 - Visitor Experience Coordinator

  • Industry
    Oil & Gas Industry
  • Job Category
    Business
  • Contract Type
    Full Time
  • Department
    Not Applicable
  • Closing Date
    01-Dec-2024
About HAKA
HAKA is a Business Consulting and Outsourcing company that offers a wide range of services including but not limited to Talent Attraction, Staffing & Mobilization, Business Outsourcing Solutions, Facilities Management, Inspection Services, Management Consulting, and HR Solutions.
Requirements
- Bachelor’s or master’s degree in public Affairs, Business and Management, Communications, 
  Translation Studies, Computer Science, English Language, or similar field.
- Candidates must have Full Arabic Writing and Editing Professional Proficiency.
- 3 years of working experience in Customer Services, Event Management, or similar. 
Responsibiliteis
- Design Visitor Journey for Ithra events and ensure a smooth operation in delivering the journey. 
- Administer reservations and membership processing, ticket sales refunds, cancellations.
- Explain and executes customer services polices & procedures in manner that will be understood and will reflect favorably upon Ithra.
- Compiles feedback information from visitors, results of visitor survey and daily financial transactions from ticket and membership sales.
- Administers daily activities related to call center, tour guides and visitor survey. 
- Perform other duties as assigned by the direct supervisor.
Note: you will be required to attach the following:
  1. Resume/CV
  2. National ID-Iqama
Apply
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